Overview

This one-hour CPD webinar will explain how to plan and successfully hold those conversations you normally avoid.
Open and honest two-way communication is a key skill that enhances communications, performance and engagement amongst your colleagues and peers. This webinar will highlight the benefits of addressing performance or behavioural issues in the team.

During this one hour webinar you will:

• Understand why you find some conversations difficult
• Understand how you manage your “state” and how it can impact the situation
• Share tools to structure a difficult conversation
• Examine what can derail a conversation

This webinar will lay the foundation for having difficult conversations, using a structure that improves colleague performance and engagement.
You will also be provided with a tool kit following the webinar which includes additional tips.

Intended Audience

This webinar is targeted at team or project leaders, who need to address performance issues in the team or find it difficult to give constructive feedback.