- Frequently Asked QuestionsFrequently Asked Questions
Below you'll find answers to the questions we get asked most. If your enquiry is not listed, please send an email to BREAcademy@bre.co.uk
- Issues logging inIssues logging in
If you are struggling to log in and you are sure you have the correct username and password, please check the following things:
- Issues accessing the courseIssues accessing the course
If you are having issues viewing the course, for example you have audio but nothing on screen, we recommend you check the following.
- Problems advancing through the courseProblems advancing through the course
If you have completed a lesson/module but are unable to progress onto the next lesson/module, please ensure that you have manually ticked the progression box to show you have completed the lesson/module.
- Forgotten your passwordForgotten your password
If you have forgotten your password, click here to reset it.